Au revoir, not goodbye

A woman complained to our French Language Services Unit that the Superior Court in Toronto could not serve her in person in French, resulting in a wasted trip and frustration. Our staff contacted the administrative services of the Superior Court to assess the lack of services in French and to identify possible corrective measures. As a result, a Superior Court Services Manager made an appointment with the woman to receive her documents and guide her through the system in French.

Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.
Read about how we helped other people in our Selected cases.